ClientWindow and Trengo: which is Best to Connect with Your Clients on Popular Messaging Apps
Clients increasingly want to talk to their service providers and relationship managers on apps like WhatsApp and other convenient messaging apps. But this can be very difficult for businesses to manage as messages are easily siloed on personal devices. It also causes data privacy and compliance issues for regulated industries.
Compare two leading solutions: ClientWindow and Trengo to see which option is right for your business.
Communication Integration and Centralised Data Solutions for Professionals: Which One is for You?
ClientWindow stands out with its unique WhatsApp to email integration and easy to use interface, allowing for simple and seamless communication directly from your email inbox. On the other hand, Trengo positions itself as a comprehensive communication platform with a broad array of features. Explore the features and nuances of both ClientWindow and Trengo on this page to make an informed decision based on your specific requirements.
ClientWindow automatically integrates messaging app conversations on WhatsApp and other chat platforms with your internal communication software including business email.
✔️ The ClientWindow message archiving feature also guarantees that no data is ever deleted, ensuring your company consistently complies with regulatory obligations.
✔️ Easily integrate with SharePoint, allowing documents received via messages to be automatically saved, streamlining your document management process.
✔️ Seamlessly connect clients who prefer WhatsApp with business teams who use email. Working silently in the background it solves any management and compliance challenges that come with WhatsApp.
✔️ With a global presence, we effortlessly accommodate diverse time zones and user preference for apps such as WhatsApp and WeChat.
Trengo simplifies client communication by combining your clients’ favourite channels in a single solution in an effort to build client relationships.
❌ Trengo simplifies client communication by combining your clients’ favourite channels in a single solution in an effort to build client relationships.
❌ Users may find Trengo's pricing structure to be less straightforward compared to competitors, potentially leading to confusion during the selection process.
❌ Trengo's comprehensive platform may be resource-intensive for smaller businesses with more straightforward communication needs.
❌ Trengo's comprehensive platform may be resource-intensive for smaller businesses with more straightforward communication needs.
Discover the Benefits of Managed WhatsApp Conversations with ClientWindow
Discover the Benefits of ClientWindow
Operate in Regulated Industries and Retain and Carefully Manage Client Data
Capture and archive messaging data to meet industry specific retention requirements
Monitor sensitive data sharing
Comply with privacy regulations and easily deal with subject access requests for GDPR and similar laws
Robust Security Controls and for Complete Peace of Mind
Enterprise-level messaging
app security
Granular
access controls
& privileges
Message
Encryption in
transit and at rest
Chat messages retained in original format
Robust Cloud-based hosting
infrastructure
Integrate Messaging App Conversations with Business-Level Tools
Outlook/Microsoft
365
Email Archiving
Solutions
Microsoft
Teams*
Slack*
Industry Practice Management Software
Industry Practice Management Software
*Integration coming soon
Trusted By
"Implementing ClientWindow has transformed how we communicate with clients. We can now manage WhatsApp communication with private clients & business owners centrally, allowing us to offer fast and effective support across our team, whilst ensuring we securely store client communication in our business systems, not in a silo on a phone. First class."
BEN STEELE | Director
